Welcome to our charcuterie business! Here you’ll find answers to some of the most frequently asked questions about our products and services. From the sourcing of our high-quality meats and cheeses to the customization options available for your charcuterie boards, we’re here to provide you with all the information you need to make the perfect selection.
We currently serve the Portland, Oregon and Vancouver, Washington and surrounding areas. If you’re outside this area, reach out – we’ll do our best to accommodate (travel fees may apply)
We recommend booking at least 2–3 weeks in advance to secure your date.
Bookings made within 7 days are still possible, but a $50 rush fee will apply.
Yes – a 25% deposit is required to confirm your booking. The deposit is refundable up to 7 days before your event.
Cancellations made 7 days or more before the event will receive a full refund of the deposit.
Cancellations made within 7 days are non-refundable.
Yes – we can label common allergens and offer alternatives (like gluten-friendly crackers or nut-free options). Please let us know in advance.
Note: While we take precautions, we cannot guarantee an allergen-free environment.
Absolutely! From wedding colors to Moana-themed kids’ parties, we love tailoring spreads to your vibe. Let us know your theme when booking.
Boards: Delivered ready to serve. Pickup not included unless arranged in advance.
Cart & Island Service: We arrive 60–90 minutes early to set up, and we handle cleanup when the event ends.
Yes – basic silverware is included with all setups. Décor add-ons (floral accents, themed props, signage) can be added for a small fee.
Of course! We offer colorful fruit-only platters and kid-friendly snack options perfect for little ones.Toggle Content
Yes! We have packages tailored for weddings, corporate meetings, and larger celebrations.
All boards are delivered ready-to-serve in disposable or reusable trays/boxes. Delivery is available within the Portland metro area. A small delivery fee may apply depending on distance. Boards do not include pickup unless arranged in advance. If you’d like us to return to collect reusable trays/boards, a pickup fee may apply.
Our team personally delivers, sets up, and styles all cart and island installations. We typically arrive 60–90 minutes prior to your event start time. Cleanup is included - we remove all serving items, décor, and waste at the end of the event (unless otherwise agreed).
We currently deliver within Portland, Oregon, and Vancouver, Washington and surrounding areas. Events or deliveries outside this area may be considered, but additional travel fees will apply.
Delivery and setup windows are coordinated at the time of booking. For boards, we recommend choosing a delivery window within 1-2 hours of your event start for maximum freshness. For carts and islands, setup is typically completed 15-30 minutes before guests arrive.
Bookings made within 7 days of the event incur a $50 rush fee. Same-day requests may be possible depending on availability, but cannot be guaranteed.
Once boards are delivered and accepted, She Serves is not responsible for maintaining food quality or safety if left unrefrigerated. For cart and island setups, food remains safe for the duration of service. After we leave, it becomes the client’s responsibility to manage leftovers.
Due to the perishable nature of food and the fact that services are prepared specifically for each event, we do not accept returns or exchanges once boards, carts, or island installations have been delivered or completed.
Deposits: A 25% deposit is required to secure your booking. Deposits are refundable up to 7 days before your event date. Within 7 Days: Cancellations made within 7 days of the event are non-refundable. Rush Bookings: Any booking made within 7 days of the event incurs a $50 rush fee, which is non-refundable. Force Majeure: In the case of extreme circumstances outside your or our control (e.g., severe weather, emergencies), we will work with you to reschedule where possible.
If a board is delivered and arrives damaged or incorrect, please notify us immediately upon delivery (with photos if possible). We will work to provide a replacement board or partial refund depending on the situation.
If your guest count or service needs change after booking: Adjustments made 7+ days in advance can usually be accommodated. Adjustments requested within 7 days are subject to availability and may incur additional charges.
All food items are final sale and cannot be returned or exchanged. Custom décor add-ons (floral accents, themed props, signage) are also final once prepared.